News

24/03/2025

INFORMATION ABOUT THE WAITING TIME FOR CONSIDERATION OF THE APPLICATION

The applications are considered in accordance with the order of received. Due to a lot of applications submitted to the Ombudsman and the limited workers in the Ombudsman's Team, the waiting time for consideration of an application is now currently extended.
Applications from 3rd quarter 2024 are currently being considered.
Contact
LogoCivil Aviation Authority
THE PASSENGERS’ RIGHTS OMBUDSMAN
Adress:
ul. Marcina Flisa 2
02-247 Warsaw, Poland
Telephone:
+48 222 692 600
from 9.00 to 13.00 
from Monday to Friday
Fax:
+48 22 520-73-00
E-mail:
Working hours:
from Monday (8:15 a.m)
to Friday (16:15 p.m)
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