Accessibility Statement

Date of website publication: 2019-06-26
Date of last major update: 2024-03-19

The state of digital accessibility

Inaccessible content

Non-compliance with the attachment

The website provides no alternative to non-text content,
No proper relationship for information,
The navigation items rely on sensory characteristics,
Failure to comply with the requirements of minimum contrast between the text and the background,
The website uses graphic images to present the text,
Content on hover fails to meet all three main requirements,
No solutions allowing to pause, stop or hide are deployed for automatically updated content,
There are no mechanisms on the website that allow to bypass blocks,
The website contains no link purpose in context,
No visible focus of currently selected items.

Excessive costs

Failure to ensure that all documents are accessible for downloading,

Preparation of the Accessibility Statement

Date of preparing the Statement: 2025-03-31
Date of the last review and update of the Statement: 2025-04-28

The Statement is prepared based on a self-assessment.

Download the Accessibility audit report.

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Feedback and contact information

Person responsible for examining the comments and proposals: Michał Sylwestrzuk.
E-mail: msylwestrzuk@ulc.gov.pl
Phone: 664 985 858

You can report all digital accessibility issues with this website to Michał Sylwestrzuk — by email msylwestrzuk@ulc.gov.pl or by phone: 664 985 858.

Everyone has the right to request the digital accessibility of this website or its elements.

When making such a request, please provide:

your full name,
your contact information (e.g. phone number, email),
precise address of the website with digitally inaccessible element or content,
a description of the problem and how you would like it to be resolved in a manner, which would be the most convenient to you.

We will respond to your request as quickly as possible, no later than within 7 days of receiving it.

If this timeframe is too short for us, we will inform you about this fact. Such information will provide the new date by which we will correct the reported errors or prepare information in an alternative way. Such new date will not exceed 2 months.

If we are unable to ensure the digital accessibility of the website or content specified in your request, we will propose an alternative access method.

Other information

Architectural accessibility

Civil Aviation Authority, 2 Marcina Flisa Street, 02-247 Warsaw

There is 1 entrance to the building. No obstructions at the entrance – ground floor. Control area in the form of card-based entrances and building security service.
There is an elevator. The elevator push buttons have Braille markings.
The stairs and corridors comply with the width standards. The stairs have landing.
No ramps, platforms, voice information.
There is an induction loop at the Customer Service Point.
The audio markers interacting with the free “ToTuPoint” application are located above the main entrance, entrance to the Training Centre and entrance to the Flight Personnel Register and Civil Aircraft Register. This application can be used to calculate the route to the selected location and to familiarise with the description of the marker location area.
The reception desk provides access to the plan printed on convex paper, enabling the blind and partially-sighted persons to familiarise with the arrangement of the accessible premises of the Authority.
There are 2 parking places for the disabled persons next to the building.
Assistance dogs are allowed in the building.
The toilets adapted for the disabled are available at each floor.

South-West Branch Office, Local Unit in Bielsko - Biała, 46/3 Michałowicza Str., 43-300 Bielsko Biała

There is 1 entrance to the building. No obstructions at the entrance.
No elevator. The stairs and corridors comply with the width standards. The stairs have landing.
No ramps, platforms, voice information, induction loops.
No parking places for the disabled.
Assistance dogs are allowed in the building.
No toilets adapted for the disabled.
A disabled person can meet with the employee outside and handle the case at the table located at the ground floor.

North-West Branch Office of the CAA, Local Unit in Gdansk, 26 Chmielna Str., 1st floor, room 101, 80-748 Gdansk

There is 1 entrance to the building. No obstructions at the entrance – ground floor. Control area in the form of the building security service.
No elevator. The stairs and corridors comply with the width standards. The stairs have landing.
No ramps, platforms, voice information, induction loops.
There are 2 parking places for the disabled persons next to the building.
Assistance dogs are allowed in the building.
No toilets adapted for the disabled.

South-West Branch Office of the CAA, Local Unit in Krakow, 62 Aleja Pokoju Str., suite 3, 1st floor, 31-465 Krakow

There is 1 entrance to the building. No obstructions at the entrance – ground floor.
There is an elevator. The stairs and corridors comply with the width standards. The stairs have landing.
No ramps, platforms, voice information, induction loops.
There is 1 parking place for the disabled next to the building.
Assistance dogs are allowed in the building.
1 toilet adapted for the disabled.

North-West Branch Office of the CAA, Local Unit in Poznan, 17/19 27 Grudnia Str., 1st floor, room 8, 61- 737 Poznan

There is 1 entrance to the building. No obstructions at the entrance – ground floor. Control area in the form of the building security service.
There is an elevator. The stairs and corridors comply with the width standards. The stairs have landing.
No ramps, platforms, voice information, induction loops.
No parking places for the disabled.
Assistance dogs are allowed in the building.
1 toilet adapted for the disabled. (at the 4th floor)

South-East Branch Office of the CAA, 38/4 Szopena Str., 35-055 Rzeszow

There is 1 entrance to the building. The Authority’s seat is located at the 1st floor.
No elevator. The stairs and corridors comply with the width standards. The stairs have landing.
No ramps, platforms, voice information, induction loops.
No parking places for the disabled.
Assistance dogs are allowed in the building.
No toilets adapted for the disabled.
A disabled person can meet with the employee outside.

South-East Branch Office of the CAA, Local Unit in Świdnik, 13 Niepodległości Street, suite 92, 21-040 Świdnik

There are 2 entrances to the building. The entrance to the Authority is located directly at the parking floor level – access with an elevator.
There is an elevator. The stairs and corridors comply with the width standards. The stairs have landing.
No voice information, no induction loops.
There are 2 parking places for the disabled persons next to the building.
Assistance dogs are allowed in the building.
1 toilet adapted for the disabled.

South-West Branch Office of the CAA, Local Unit in Wroclaw, 48 Jana Długosza Str., 51- 162 Wroclaw.

There is 1 entrance to the building. No obstructions at the entrance – ground floor. Control area in the form of card-based entrances and building security service.
There is an elevator. The stairs and corridors comply with the width standards. The stairs have landing.
No ramps, platforms, voice information, induction loops.
No parking places for the disabled.
Assistance dogs are allowed in the building.
There are toilets adapted for the disabled in the building.

Declaration of accessibility